{ "serviceIdentification": { "fedRampPackageId": "FR2634659079", "ueiNumber": "L5K1A4WHNJQ1", "providerName": "ThinkTrends LLC", "serviceName": "ThinkTrends AI Platform", "serviceAcronym": "TT-PLATFORM", "serviceDescription": "ThinkTrends AI Platform is a cloud-based, enterprise-grade\nAgentic AI platform developed by ThinkTrends LLC. It\nprovides federal agencies and commercial organizations with\na unified environment for deploying, managing, and operating\nAI-powered agents, knowledge bases, data pipelines, and\nintelligent workflows. Key capabilities include:\n- **AI Agent Studio**: Build and deploy conversational AI\nagents with RAG (Retrieval-Augmented Generation), memory,\nand tool integrations backed by Amazon foundation models.\n- **Knowledge Base Management**: Ingest, index, and query\nstructured and unstructured documents using vector\nembeddings for grounded, citation-based AI responses.\n- **Agent Flow Orchestration**: Design and execute visual\nnode-based AI workflows for automated, multi-step tasks.\n- **Data Pipelines**: Managed Agentic ETL-based pipelines\nfor data ingestion, transformation, and delivery.\n- **Guardrails & Safety**: Configurable content safety\nguardrails (HIPAA, PII, tone, compliance policies) applied at\nthe agent and platform level.\n- **File & Drive Integration**: Secure file management\nintegrated with Google Drive and native cloud storage.\n- **Enterprise Connectors**: Native integrations with Slack,\nJira, Google Workspace, Microsoft 365, and agency\nenterprise systems.\n- **Agentic Governance**: Ability to run automated evaluation\njobs, analyse agent responses against accuracy, relevance,\nand safety benchmarks, and iteratively improve prompts\nbased on those scores", "certificationType": "20x", "website": "https://thinktrends.co/", "logo": "https://d16sn2heoxf1hd.cloudfront.net/images/logo/tt-logo.svg", "certificationClass": "C", "certificationPath": "Program" }, "serviceProperties": { "serviceType": [ "SaaS", "PaaS" ], "deploymentModel": "Public Cloud", "businessCategory": [ "Analytics", "Artificial Intelligence (AI)", "Collaboration", "Cybersecurity & Risk Management", "Data Management", "Development Tools", "Governance, Risk, and Compliance (GRC)", "Operations Management", "Research" ], "trustCenter": { "url": "https://trust.paramify.com/thinktrends", "repositoryType": [ "Trust Center" ], "repositoryDescription": "Thinktrends AI Platform Trust Center\nFedRAMP 20x Class C — Pursuing FedRAMP 20x\nAuthorization\nWelcome to the Thinktrends AI Platform Trust Center — your\nsource of truth for our security and compliance posture under\nthe FedRAMP 20x program.\nIn line with FedRAMP 20x's Authorization Data Sharing (ADS)\nrequirements, this Trust Center provides continuously\nupdated, machine-readable evidence of our security controls,\nrather than static point-in-time documentation. Here you'll\nfind:\nKey Security Indicators (KSIs): Live status of our validated\nsecurity controls, updated automatically as our environment\nchanges\nAuthorization Package: Access to our System Security Plan\n(SSP), OSCAL-formatted artifacts, and supporting\ndocumentation for Thinktrends Ai Platform.\nContinuous Monitoring: Real-time visibility into POA&Ms,\nSignificant Change Notifications (SCNs), and monthly\nConMon outputs\nService Scope: Description of the systems, boundaries, and\ncloud environments covered under this authorization\nTarget Timeline: Thinktrends AI Platform expects to complete\nFedRAMP 20x Class C authorization by Q4 2026.\nThinktrends AI Platform is committed to the FedRAMP 20x\nmodel of continuous, verifiable compliance — treating security\nas an ongoing engineering discipline rather than a periodic\npaperwork exercise. Federal agencies and prospective\ncustomers can reach out for more detail on our authorization\nroadmap or to request early access to available materials via\nfedramp-support@thinktrends.co.\nFor questions about our FedRAMP 20x authorization, reach\nout to fedramp-support@thinktrends.co.", "authenticationRequired": true, "accessRequestInstructions": "Access to ThinkTrends AI Platform is managed through AWS\nCognito, providing secure, cloud-native identity and access\nmanagement for all users. Multi-Factor Authentication (MFA)\nis enforced at login, and Role-Based Access Controls (RBAC)\nare applied at the platform level to ensure only authorized\npersonnel can access approved resources and workflows.", "agencyAccessDenialProcess": "fedramp-support@thinktrends.co" }, "secureConfigurationGuidance": { "url": "https://trust.paramify.com/thinktrends", "repositoryType": [ "Trust Center" ], "repositoryDescription": "TBD", "authenticationRequired": true, "accessRequestInstructions": "Visit Trust Center URL." }, "ongoingCertificationReportLocation": "Herndon VA", "availabilityWebServiceUrl": "https://thinkstack.thinktrends.co/" }, "contactInformation": [ { "contactType": "FedRAMP Security Inbox", "contactEmail": "fedramp@thinktrends.co" }, { "contactType": "Security", "contactName": "Dikshyant Rai", "contactEmail": "fedramp@thinktrends.co", "contactPhone": "401-209-4354" }, { "contactType": "Sales", "contactName": "Richard Kuenzler", "contactEmail": "fedramp-sales@thinktrends.co", "contactPhone": "703-520-3763" }, { "contactType": "Primary", "contactName": "Jyotiska Biswas", "contactEmail": "fedramp-support@thinktrends.co", "contactPhone": "202-906-9412" } ], "assessor": { "name": "Align", "assessorID": "138665", "assessmentCompletionDate": "2026-12-10", "assessmentSummary": { "overallSummary": "Initial Cert", "assessmentFailures": "Awaiting Outcome.", "areasOfDispute": "Awaiting Outcome.", "fullResultsLocation": "Awaiting Outcome." } }, "certifiedServices": [ { "serviceName": "ThinkTrends The Enterprise Agentic AI Platform", "serviceDescription": "ThinkTrends provides a fully managed, integrated Agentic AI and Data & Knowledge Platform for building, deploying, and operating intelligent AI agents and orchestrating enterprise data workflows. The platform combines Retrieval-Augmented Generation (RAG), persistent memory, tool integrations, configurable safety guardrails, semantic search, vector-embedded document ingestion, managed Airflow-based ETL pipelines, and a visual Flow Builder for coordinating multi-step AI and data processes. Supporting conversational, task-based, and research-oriented agent configurations powered by Amazon foundation models, including Anthropic Claude, it enables agencies to securely ingest, process, index, retrieve, and act on structured and unstructured federal data at scale.", "dateAvailable": "2026-01-01" } ], "informationFlows": { "securityCategoryOfTheOffering": "Moderate" }, "thirdPartyInformationResources": { "certified": [ { "fedRampCertifiedThirdPartyInformationResource": "AGENCYAMAZONEW", "useCase": "Amazon Web Services (AWS) provides the underlying cloud\ninfrastructure for ThinkTrends AI Platform, including\ncompute (Amazon EC2/ECS), storage (Amazon S3),\nmanaged AI services, vector database (Amazon\nOpenSearch / S3 Vectors), AWS RDS, workflow\norchestration (Amazon MWAA / Airflow), and identity/access\nmanagement (AWS IAM). AWS holds FedRAMP Moderate\nauthorization." } ], "nonCertified": [ { "name": "N/A", "provider": "N/A", "useCase": "N/A", "usageAndConfiguration": "N/A", "justificationForUse": "N/A", "mitigationMeasures": "N/A", "compensatingControls": "N/A" } ] }, "policiesAndProcedures": [ { "name": "Skip for now." } ], "cryptographicModules": [ { "servicesCovered": "Cloud services across the offering’s in-scope AWS accounts\nthat use AWS KMS for encryption key management and\nprotection.", "moduleName": "AWS Key Management Service", "moduleVersion": "Hardware Versions 3.0\nFirmware Versions1.8.104", "cmvpCertificateNumber": "https://csrc.nist.gov/projects/cryptographic-module-validation-program/certifi\ncate/4884", "cryptographicServicesProvided": "Protection of cryptographic key material and generation,\nencryption, and decryption of data keys supporting\nencryption at rest. The environment uses both\nAWS-managed and customer-managed KMS keys across\nits AWS accounts. AWS operates the underlying\ncryptographic infrastructure. Key policies and lifecycle\nsettings are administered according to the applicable key\nmanagement model.", "cmvpValidated": "Active validation" } ] }